Desktop Services
In today's competitive business environment, a growing small business must efficiently manage it’s core IT assets including managing a growing number of desktops, laptops, and mobile devices in the face of rapidly changing technologies and user requirements. It’s critical that your business has desktops that perform, remain reliable, deliver to the requirements of your staff, maximise their productivity and do not become a security weakness. XNSI has been helping growing businesses by delivering Managed Desktop Services for more than a decade. We are very experienced with managing desktops to improve asset utilization, strengthen management control and equip your staff with the tools they need to increase their productivity and efficiency . Our Desktop services will:
Standardize your desktop and mobile device environment.
Increase employee productivity by minimizing compromised performance and outages.
Enable mobile employees to work more efficiently, with access to a full set of services and support whether in the office, at home, or on the move.
Eliminate the need to setup and maintain a costly, complex internal support structure
Improve cost control with predictable monthly costs.
Our Comprehensive Service offerings include:
Service Desk
Our Service Desk provides a single point of contact for managing all your end-user requests. Web access provides you with instant status and a single number for all your staff makes getting help when you need it easy. Our remote support service means we can fix problems remotely and quickly.
Ongoing Desktop Management
We support the complete lifecycle management of your desktop and mobile device environments, from assessment and procurement, through to deployment, installation, inventory tracking, technology refresh and add-on coverage.
Desktop Security and Performance Management
We build secure network access to for desktops, laptops, and mobile devices. We'll tailor levels of security to your unique requirements, incorporating efficient anti-virus management, personal firewall management, and workstation backup.
Managed maintenance solutions ensure your desktop and mobile environments perform optimally all the time